Customer Support

We are continually adding material to our web site. The answer to your questions or the file that you need may already be available on the web site. You can also order parts and equipment directly from our web site through one of the online stores. You can find them by entering the appropriate section using the menu at the left.

Please check the web site first. If you can't find the information, file, product, or whatever it is you need on our web site, please contact us. Our perferred method of supplying customer support is by e-mail.

Email Support

You can use email for:

  • Reporting problems you may be experiencing
  • Exchanging files to assist in troubleshooting a problem
  • Checking the status of previously reported problems
  • Submitting new feature requests/suggestions
  • Request a Return Merchandise Authorization (RMA) number for returns

Click here to send us an email.

Web Hosting Support

There is an online manual that will answer many of your questions. Please consult it first. When the manual doesn't answer your questions use the web hosing support center.

Web Hosting Online Manual

Web Hosting Support Center

For web hosting customers only.

Contact Information

Email Us

Mailing Address
2721 - 144th Street SW, Lynnwood, WA  98037  USA

(425) 745-1986

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